IN THE KNOW WITH @STUBHUBJO

At StubHub, it's more than just tickets -- it's about putting your game face (or rocker hair) on and being a fan. My job is a new bag of tricks every day, filled with fans from all walks of life. Stay in the know and get the inside scoop on all things StubHub with me here.

pages

Time of Your LIVE
Wall of Fame
FB: StubHub
FB: Ticket Oak
StubHub
StubHub Press Box

search

powered by tumblr
seattle theme by parker ehret

  1. Battle of L.A. Looms Over College Landscape

    Week Eleven

    Today’s guest blog comes courtesy of Shannon J. Barbara, public relations coordinator, while Joellen is out.

    What a wild weekend! After weeks of dominating performances, the Alabama Crimson Tide finally fell for the first time all year. Their defeat opened the door for Kansas State, a longtime Big 12 cellar dweller to reign supreme atop all of college football. Despite those games with National Title implications, it’s a classic cross-town rivalry that’s still showing its mettle in the StubHub Top 25 college football rankings. As we near the end of the season, it’s time for various college rivalries to take the stage and we’ll expect the fun and fan demand to increase throughout the month.

    While a 7-3 record would be greeted with cheers at many programs across the country, it registers as a down year for the USC Trojans. The preseason No. 1 team came into 2012 with lofty expectations and for the most part, have failed to live up to them. Despite all that, Trojans fans continue to support their team as they top our college football rankings for the second week in a row. Last week was USC’s homecoming and a relatively easy win over Arizona State, but the real fan activity surrounds their yearly cross-town showdown with the suddenly competitive UCLA Bruins. Since access to the Rose Bowl is easy for both Trojans and Bruins fans, both teams rank in our top five with more than 100,000 page views a piece. As most of the major college football programs will be playing down competition this week, I expect both these teams to top our rankings next week as well. Michigan takes second in our standings again as they host Iowa this week after a thrilling comeback win over Northwestern last Saturday, and Texas is third as they welcome new in-state rival TCU to town. As for the former AP No. 1 school, Alabama, they are ranked fifth this week on our chart largely because of their fateful matchup with Texas A&M. Their schedule softens this week with Western Carolina before finishing up with the Iron Bowl against Auburn. It’s interesting to note that the new top two schools in the BCS, Kansas State and Oregon rank 22nd and 19th on our list respectively. We’ll see if those smaller fan bases turn up the intensity in their search for tickets these coming weeks with so much on the line.

    For the full list and rankings, check out this week’s list: www.stubhubtop25.com.

    (Source: tumblr.com)

     
     
  2. Tweet Ya In Six Weeks (and a small sampling of @eBay @AEGworldwide partnership coverage)!

    Tweet Ya in Six Weeks? What does that mean? 

    As most of you all know, StubHub is an eBay company, and every five years, eBay employees are eligible for a sabbatical. So tomorrow, I’m going off the grid for six weeks and will be back in action after the holidays (12/26/12). In the meantime, my colleague, Shannon J. Barbara will be manning this blog and occasionally tweeting on my behalf. 

    I must say, that I’m taking off on a pretty high note. Those of you that have been keeping up, may have seen in the news yesterday that we’re a big piece of an eBay Inc/AEG partnership that will continue to expand and evolve over the years. We’ve gotten quite the flurry of news coverage, here are a few good ones I’ll shamelessly plug:

    Billboard: AEG, StubHub Partnership Brings Benefits Far Beyond Secondary Ticketing

    San Francisco Chronicle: StubHub teams with AEG on ticket sales

    Variety: AEG Pacts with StubHub

    Pollstar: AEG and eBay Announce Partnership 

    Have a Happy Holidays everyone and I’ll catch you all soon!

     
     
  3. StubHub scores new sports and ticketing partners through groundbreaking eBay and AEG partnership

    As you may have heard, our parent company, eBay, just announced a groundbreaking partnership with entertainment company AEG, designed to enhance the fan experience. As an eBay company, StubHub is leading the way with AEG integrations and we couldn’t be more excited!

    First, we will become the exclusive secondary ticketing partner for AEG’s ticketing solution, AXS.com, featuring our barcode cancel/re-issue solution for seamless transfer of tickets between buyers and sellers. We’re also becoming the Official Fan to Fan Ticket Marketplace for more than 30 AEG facilities worldwide. 

    We’ve also got great news for fans in Los Angeles. We’ve secured our first MLS partnership as the Official Fan to Fan Ticket Marketplace of the LA Galaxy starting in the 2013 MLS season, and we’ll become the Official Fan to Fan Ticket Marketplace of the 2012 Stanley Cup Champion LA Kings starting with the 2013-14 NHL season. Plus, early next year we’ll become one of 12 Founding Partners for LA Live/Staples Center, giving StubHub Rewards members an opportunity to experience the Staples Center in a whole new way – with seat upgrades, behind-the-scenes tours, Hyde access and Lexus Club access.

    What does all of this mean for our fans? More choices when it comes to attending events at AEG venues and with our newest team partners. This will all start rolling out early next year, but it’s just the beginning. Stay tuned because we expect over time the eBay and AEG partnership will provide more opportunities for StubHub to make the event experience even better for fans.

     
     
  4. HOOISERS: Indiana Basketball Tops Our First Survey of College Basketball Fan Demand

    It seems like only yesterday we were crowning the Kentucky Wildcats as the champions of college basketball. Since last April, college basketball teams across the nation have undergone massive changes, from losing their entire team (Kentucky), getting a brand-new remodeled arena (UCLA), or adding a few cosmetic pieces to prime themselves for a return to prominence (Indiana). As quickly as last season came and went, a new season is already upon us and StubHub has decided to look into fan demand to see which teams are the most popular heading into the 2012-13 college basketball season. As the data shows, we have few surprises – traditional college basketball hotbeds are excited to get back to the hardwood.

    Basketball’s Heartland is Back on Top

    It’s been a long time coming for the Indiana Hoosiers. Tom Crean brings his Indiana squad into the season as the top ranked team in the nation, a far cry from 6-25 season they endured in 2008-09. While this season is wide open from a national title perspective, Indiana returns an impressive team that took Kentucky to the brink in last year’s tournament. Headlining the Hoosiers is their 7-foot tall center and the preseason All-American, Cody Zeller, who is primed to rack up Player of the Year honors when it’s all said and done. Fan demand and excitement in Bloomington is unmatched and they top our page views chart by a significant margin. Since the season ended last April, they have racked up more than 300,000 page views for tickets, making Hoosiers tickets in short supply. If they get off to a fast start, Indiana basketball fans will be flocking to Assembly Hall in huge numbers to see if their team can win their first title since 1987.


    As For The Champs….

    Photo by Jonathan Palmer TEAMCOYLE — Herald-Leader

    Don’t sleep on Kentucky. As unsexy as it is to pick the defending National Champion to repeat, the Wildcats have as good a chance as any to return to the Final Four in Atlanta. Kentucky is second on our list in fan demand and have more than 250,000 page views since they cut down the nets last season. For most teams, losing all five of their starters and their sixth man would mean a long season of rebuilding, but for coach John Calipari, it’s all a part of his system. He’s brought in another monster recruiting class, led by the number one recruit in the nation, a 6’10” center from Massachusetts, Nerlens Noel. Despite having an awesome name, he’ll also probably bring back memories of last year’s freshman darling, Anthony Davis. In a down year for SEC basketball, I fully expect Kentucky to be one of the top teams by season’s end.


    Anyone Else in The Field?

    The next teams on our list are the usual suspects of college basketball royalty. Kansas, Syracuse and Louisville are always some of the most popular teams across the country and that is no different ahead of this season. I wouldn’t be surprised if any of those teams topped the charts at some point in the season. The Jayhawks, Orangemen and Cardinals were all hovering between 125,000 – 175,000 page views during the offseason.

    Somewhat of a surprise team in our list is the UCLA Bruins. UCLA, in a combination of having a relatively down year in 2011-12 and being forced to play their home games across town at the L.A. Sports Arena, were nowhere near the top 10 in StubHub’s fan demand charts. It’s funny what a brand new arena and top recruiting class will do. Tonight, UCLA christens the newly remodeled Pauley Pavilion and debuts their stable of top recruits, ranked near the top nationally depending on who you ask. Whether or not UCLA will turn it around this season remains to be seen, but the hot new arena is garnering a lot of attention and page views in Westwood.

    Photo by Hans Gutknecht

    I’m excited to see how this season plays out. As I mentioned earlier, the race for the National Title is anyone’s game and I wouldn’t be surprised if a team I didn’t mention came out of nowhere to win the crown. We’ll continue to monitor the fan demand chart throughout the season, although probably not on a weekly basis like college football. In case anyone is curious, here are the stats for the Top 10 teams in page views during the entire offseason. It’s essentially Indiana and Kentucky and then the rest of the teams. Let’s see what this season has in store! 

    1.

    Indiana Hoosiers Basketball Tickets

    307,890

    2.

    Kentucky Wildcats Basketball Tickets

    262,842

    3.

    Kansas Jayhawks Basketball Tickets

    162,079

    4.

    Syracuse Orange Basketball Tickets

    149,360

    5.

    Louisville Cardinals Basketball Tickets

    116,435

    6.

    UCLA Bruins Basketball Tickets

    106,470

    7.

    Michigan Wolverinse Basketball Tickets

    102,344

    8.

    Ohio State Buckeyes Basketball Tickets

    89,573

    9.

    Duke Blue Devils Basketball Tickets

    67,154

    10.

    North Carolina State Wolfpack Basketball Tickets

    41,816

     
     
  5. Discover @StubHub: Find Your Perfect Gift @TheGrove in Los Angeles

    There’s never a lack of live entertainment excitement in and around Los Angeles — the Lakers and Clippers are well underway, our long-time partner USC is hosting two more games this season, Book of Mormon at the Pantages Theatre, the list goes on. And hey, I can’t help but smile seeing that one of my old school favorites, Naughty By Nature, will be at the House of Blues in Anaheim on Thursday.

    That all being said, we all have our own loyalties and with the holidays right around the corner, we’ve set up shop at The Grove in Los Angeles to help fans find that perfect gift. Our crew will be on-site by the Christmas Tree through the remainder of the year, and they can help you choose the perfect seats to the Rose Bowl, Lady Gaga at Staples, or set you up with gift card, wrapped up and ready to go. Check out a couple snapshots of our digs:

    This is the first time we’ve done something like this and we’re excited to be out there to help fans discover StubHub. Come on out and check it out!

     
     
  6. USC Outpaces LSU in Showdown of Monster Match-ups

    Week Ten

    As we get nearer to the end of the college football season, we’re going to take a moment and admire the thrilling week of action we witnessed this past weekend. The sheer force of the various primetime games led to heart-racing evening in my household. From the battles in SEC country to the high wired acts of the Pac-12. and the answered prayers of Touchdown Jesus, all the games featured tense and exciting moments. These major matchups also turned in extremely impressive page views over the past week and forecast what will be an exhilarating race to the finish between the top four BCS teams.

    Last weekend saw two games that practically served as de-facto semifinals for the national BCS picture when LSU played host to Alabama and USC welcomed the Oregon Ducks. While the road teams in each contest pulled out thrilling victories, it was the home teams that went mano-a-mano on our weekly page view scorecard. After all the dust was settled, the USC Trojans had more page views over LSU on our site by a landslide. To be fair, that advantage could probably be attributed to the fact that there were far fewer Alabama-LSU tickets on the market and their prices were out of reach for many fans, but the Oregon-USC game still proved to be extremely popular among the college football landscape. Ohio State, who currently hold the quietest 10-0 in CFB history thanks to their disqualification for postseason play, still manage to recruit an impressive fan following and took third on our chart. The Georgia Bulldogs, now in the driver’s seat for the SEC East crown, took fourth ahead of their game against Ole Miss, and it was Notre Dame, who provided quite a scare for all their fans with their triple overtime win over Pitt, slotted in fifth.

    For the full list and rankings, check out this week’s list: www.stubhubtop25.com.

     
     
  7. Analyzing Changes in NBA Fan Demand

    What a difference a year makes! Last year at this time we were in the midst of an NBA lockout and a season that appeared very much in jeopardy. This year, we have a much different story. The NBA experienced great momentum coming off an exciting NBA Finals which saw the Miami Heat win their first title in the LeBron James era, a thrilling draft where New Orleans landed top pick Anthony Davis, a monumental free agency period that had the Lakers grabbing a Hall of Fame point guard and teams swapping the two best centers in the league, and an entire franchise pack its bags and move to a town that hasn’t seen professional sports since 1957.

    The brand new 2012-13 NBA season kicks off this week and StubHub decided to take a look at the data and see how fan demand has changed from the beginning of the 2011-12 NBA Season. Measuring page views for each team’s games from one week prior to each season, we’re able to compare and contrast how fan patterns have changed based on moves made in the offseason. Several trends pop out in the numbers, some surprising and some not-so surprising. We’ll take a look at the biggest movers and shakers ahead of the upcoming season.

    Josh Haner/The New York Times

    New Building, New City, New Team

    Arguably the biggest change during the offseason didn’t involve player movement; it involved team movement. The Nets, longtime tenants of New Jersey, moved to the borough of Brooklyn and appear to be emerging from the Knicks’ shadow. TheBrooklyn Nets are currently set to tip off in the new Barclays Center on Saturday against the Raptors, showing signs of NYC’s biggest borough getting back to business as usual after the passing of Sandy.

    While this week brought extenuating circumstances to Nets fans, just a week ago it was clear that interest for Nets tickets on our site had skyrocketed compared to last year. Page views, which hovered a little over 100,000 the week before 2011’s home opener, shot up close to 700,000 last week. An increase of 468% percent! While some of this demand can be attributed to keeping Deron Williams and acquiring Joe Johnson, it’s apparent that the Barclays Center is the hot new attraction in New York. The question throughout the season will be how demand fluctuates if the Nets don’t get off to a fast start.  

    The Trade That Shocked The League

    If you lived in Los Angeles, Orlando, Denver or Philadelphia, you remember where you were on August 11, 2012. That Friday, those four teams entered into a massive off-season deal that dramatically altered the course of the 2012-13 season and finally ended the Dwight Howard saga. The Lakers received the big man from Orlando, and the Magic got Arron Afflalo, Al Harrington, and several other players from each team in return. The 76ers walked away with a large prize in former Lakers’ big man Andrew Bynum and the Nuggets scored former U.S. Olympic team member Andre Iguodala.

    Jayne Kamin-Oncea/US Presswire

    Who walked away with the biggest momentum swing? The Sixers! Philadelphia saw their fan demand increase by 280%. While some credit can be given to the Andrew Bynum acquisition, it’s also due in part to miniscule demand ahead of last year and a successful playoff run to close out the 2011-12 season where they pushed the Boston Celtics to the brink in the second round. For the Lakers, the effects of the trade were obvious. Even though they were the fourth most popular team on our chart last year, they increased their overall page views by 147%. The Nuggets have also seen a 101% demand increase as well.

    As for the Magic, well, their overall page views still grew compared to last year. However, every team’s page views grew, and the Magic’s only increased by a paltry 31%. The rebuilding effort in Orlando is officially underway.

    NBA Draft

    The NBA Draft always provides a sense of hope for struggling teams dreaming of the opportunity to grab the next franchise defining star like Derrick Rose, Kevin Durant, or even LeBron James. For the teams drafting in the top three this year, (Hornets, Bobcats and Wizards) it appears that their fan base hasn’t been overwhelmingly galvanized to look at tickets following their teams’ selections.

    The Hornets, which drafted Kentucky center Anthony Davis with the number one pick, saw a 72% increase in page views year-over-year. Despite the rise in numbers, it still places them 29th overall on our table, but their 30,000 page views trump the 17,000 they received ahead of last year. The Bobcats are fairing a little better. Their selection of Michael Kidd-Gilchrist lead to a 88% increase and page views up to the 60,000s. The Wizards, which took Florida shooter, Bradley Beal, only improved by 34%, but with the franchise located in the larger market of Washington D.C., they have around 90,000 page views, trumping the other two teams.

    Surprisingly, the Raptors and Pistons were the two teams drafting in the Top 10 that came out smelling like roses. They saw increases of 110% and 112%,respectively. Some of that demand might be due to outside factors, but Terrence Ross (Raptors) and Andre Drummond (Pistons) look to be joining teams on the rise.

    We put together a handy infograph to see where your team stacks up relative to their draft slot.

    We’ll continue to track NBA fan demand throughout the season, as all the teams look to chase the Heat for that elusive championship. As for the Champs, they saw their demand increase 156% and I expect as long as they have LeBron, D-Wade, and Chris Bosh, they’ll remain one of the most popular teams in the league.

     
     
  8. NBA Infographic Post

     
     
  9. Oklahoma Sees Residual Effect of Titanic Game

    The first weekend of November features two high profile showdowns, Alabama playing LSU and Oregon facing their first test of the season at the Coliseum against USC. Those two games showcase an intriguing contrast between two stifling defenses and high-octane offenses. Whatever your football preference, this weekend has it all! But even in lieu of all that, it’s the Oklahoma Sooners that have risen to the forefront.

    Despite losing to Notre Dame in Norman last weekend, the Oklahoma Sooners top our charts for the latest week in college football. While a slice of those page views can be attributed to Sooners fans looking to make the trek up to Ames to see them take on Iowa State, many of those page views were last minute fans looking to scoop up a ticket to see the Irish last weekend. The next two teams on our list have monster, season-defining home games this weekend: the USC Trojans and the LSU Tigers. The Oregon-USC game lost a little luster when the Trojans fell last Saturday to Arizona in Tucson, but their home date against the No. 4 Ducks will still be a thrilling affair. The LSU Tigers, who come into this weekend’s game ranked fifth in the country, are hosting their annual slugfest against the Alabama Crimson Tide. The football team and all LSU Tigers fans are primed to welcome the number one team into Death Valley Saturday night as they look to finally get a chance to avenge their 21-0 beatdown in the National Championship Game last year. Rounding out the top five are the Florida Gators, which return home to face Missouri, and Ohio State, which play host to Illinois and remain undefeated despite their ineligible for the postseason.

    For the full list and rankings, check out this week’s list: www.stubhubtop25.com.

     
     
  10. San Francisco Firefighter & His Son Get World Series Experience of a Lifetime

    I’m a sucker for cute kids. Throw baseball and cute kids together and it’s all over for me! That’s why I love this story that happened this week.

    The Detroit Tigers’ Justin Verlander threw a complete-game shutout as the Tigers eliminated the A’s in Game 5 of the American League Divisional Series in Oakland, Calif. (MCT photo)

    Dash Crispen is a seven-year-old Little Leaguer from San Francisco. He comes from a long line of Giants fans; none bigger than his dad, Dean. Dean is a firefighter with the city of San Francisco and missed his Giants win the 2010 World Series a few years back because he had to work that night. Luckily, he got a second chance when his beloved Giants rattled off three thrilling wins in a row over the Cardinals to qualify for the 2012 World Series. Dean, Dash, and the whole gang are thrilled to watch the Giants take on the Tigers for the first time ever in Fall Classic history, although Dash for different reasons.

    You see, Dash, although growing up in San Francisco and raised in a Giants home, is a hardcore DETROIT TIGERS fan! Now I can relate to growing up in the City and not latching on to the Giants (I’m an Oakland A’s girl myself), but my allegiances never left the Bay Area.  Dash, for whatever reason, loves the team from the Motor City and adores Miguel Cabrera, Justin Verlander and Prince Fielder. When opportunity arose for Dad’s favorite team to match up with son Dash’s favorite team, it was a chance for a really special moment.

    Dean took the initiative and bought plane tickets for Dash and himself to go to Detroit to try and catch one of the games in Comerica Park. Dash had never been there and it was a chance for him to see his favorite team play a World Series game at home, but also redemption for Dean to potentially get a chance at witnessing his Giants capture the title. They didn’t have World Series tickets when they decided to go, but were going to figure it out when they got there.

    This is where we come in. We get requests for tickets all the time and unfortunately we can’t accommodate everyone. However, StubHub got wind of Dash’s story and thought this was such a unique opportunity, especially for a local firefighter, that we should step in and provide an experience unlike any other. Thanks to StubHub, Dean and Dash will get to enjoy Games 4 and 5 at Comerica Park this weekend with the World Series on the line! How cool is that?!

    Dash, I hope you have fun! Maybe you’ll get a chance to watch Verlander do to the Giants what he did my A’s.

    (Source: tumblr.com)